Our Services
Most HR problems in Kenyan SMEs follow a predictable pattern: informal beginnings, rapid growth, and then a moment a dispute, a resignation, a compliance audit that reveals how much was never properly structured. At Zenara Solutions Limited, every service we offer is designed to fix that gap and keep it fixed.
We work within Kenya’s Employment Act, Labour Relations Act, OSHA, and statutory obligations including NSSF, NHIF, and PAYE not generic HR frameworks imported from other markets. Whether you need a single document or a full fractional HR partnership, the work we deliver is specific to your business, your industry, and your obligations as a Kenyan employer.
Compliance & Contractual Management
Many Kenyan employers use generic employment contracts downloaded from the internet contracts that don't reflect Kenya's Employment Act, ignore statutory leave entitlements, or fail to include legally required termination procedures. This exposes businesses to costly claims at the Employment and Labour Relations Court. At Zenara, we review, draft, and update your employment contracts to meet current Kenyan law, covering probationary periods, notice clauses, NSSF and NHIF obligations, and disciplinary procedures that withstand legal scrutiny.
Talent Management
Hiring in Kenya's competitive job market whether for technical roles in Nairobi's tech corridor or operational staff across counties requires more than posting on job boards. We build structured recruitment frameworks, interview guides, and onboarding programs that reduce your time-to-hire, improve candidate quality, and cut the 6-month dropout rate that plagues fast-growing SMEs. We also support skills gap analysis and succession planning for businesses preparing to scale.
HR Policies & Processes
Without written HR policies, every manager makes up the rules leading to inconsistent discipline, favoritism claims, and legal disputes. We develop employee handbooks, codes of conduct, leave policies (annual leave, sick leave, maternity/paternity leave per Kenyan law), and disciplinary procedures tailored to your industry and team size. Our policies are written in plain language your employees can actually understand and follow, reducing workplace conflict before it starts.
Employee Relations
Workplace disputes in Kenya from unfair dismissal accusations to harassment complaints can escalate to the Employment and Labour Relations Court if not handled correctly from day one. We help you build grievance handling procedures, conduct workplace investigations, and manage disciplinary hearings in a way that is fair to the employee and legally defensible for the employer. We've supported businesses through restructurings, redundancies, and difficult terminations without a single court case.
Performance Management
In many Kenyan SMEs, performance conversations happen only when something goes wrong and by then, the damage is done. We design KPI frameworks, appraisal systems, and performance improvement plans (PIPs) that create a culture of ongoing feedback rather than annual surprises. Our Performance Review Toolkit includes Excel trackers, structured review templates, and manager guides that make it easy to have honest, productive conversations about results and growth.
Leadership Development
Kenya's growing economy is creating a generation of first-time managers who are technically brilliant but lack people management skills. We run targeted leadership development programs from managing difficult conversations to building high-performing teams designed for the realities of Kenyan workplaces: diverse teams, high-pressure targets, and limited HR infrastructure. Our programs are practical, not theoretical, and built around the real challenges your managers face every week.
6
Core HR services area
KES 500
Starting price for single templates
1 - 2
Business days standard delivery
Kenyan Businesses That Chose to Get HR Right
Behind every logo below is a business that made a decision: to stop managing people by instinct and start doing it with structure. Some came to us to fix a crisis an unfair dismissal complaint, a payroll compliance issue, a team that was falling apart. Others engaged us early, wanting to build HR foundations before problems appeared. In every case, the outcome was the same: clearer processes, lower legal risk, and a workforce that understood what was expected of them.
